Q: When purchasing bulk, do they all have to be the same color?

A: Unfortunately, yes. This is the only way to provide the products at these low prices. Mixing colors for every order would require more manpower, which would raise the prices of the products.

Q: How long does shipping take?

A: Transit time begins after your order ships. UPS Ground typically takes 5–7 business days, while UPS 2nd Day Air typically takes about 2 business days. Delivery times are estimates and may vary by destination and carrier conditions. Please refer to the delivery estimate shown at checkout and in your tracking information for the most current timing.

Q: Which shipping carrier do you use?

A: All of our shipping is done through UPS.

Q: When will my order ship?

A: Orders placed before 11:00 a.m. CST on business days are typically shipped the same business day. Orders placed after 11:00 a.m. CST, or on weekends or holidays, are typically shipped the next business day. Order processing time is separate from carrier transit time.

Q: Do you ship internationally?

A: Yes. International shipping is available to eligible destinations when a UPS shipping rate is displayed at checkout. Available services, shipping cost, and delivery time are calculated based on the destination and package. If no shipping rate appears, we cannot ship that order to the entered address.

Q: Can I use my rewards to receive discounts on promotional items?

A: Due to the fact that our promotional products are at the very lowest prices possible, rewards points cannot be used for additional discounts.